If you are having activation or connectivity issues, please refer to:Īctivation and deactivation troubleshooting ![]() We also do not make a practice of using Skype and you should never post your serial number on the forum or give it out to a person who is not an Adobe staff member. All Adobe employees are required to have an orange ‘STAFF’ badge next to their user profile which can be seen if you mouse-over their profile picture. ![]() We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information.
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